VektoryalCustomer information
Shipping Policy
Where we ship
We offer free standard shipping on all orders to the contiguous 48 United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses or PO Boxes. Use a physical street address within the supported area.
Handling and transit
Free standard shipping to the contiguous 48 United States and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days. These are estimates, not guaranteed arrival dates. Business days are Monday through Friday, excluding U.S. federal holidays.
Daily cutoff
The order cutoff is 07:00PM (GMT-06:00) Central Standard Time (Chicago), using a fixed UTC−06:00 offset throughout the year without daylight saving adjustments. Orders placed after the cutoff, on weekends or on excluded holidays begin the handling calculation on the next business day.
Shipping charges and tax
Standard shipping is $0.00 for every order in the supported area. The checkout tax charge is $0.00. This does not represent a statement that products are legally tax-exempt.
Delivery questions
Contact [email protected] with your order reference and delivery question. If an item arrives damaged or an incorrect item is delivered, contact us so we can arrange an appropriate resolution under our Return & Refund Policy.